Account Setup

Configure your Olympus Cloud account to get the most out of the platform.

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Profile Settings

Update Your Profile

1. Click your profile icon in the top right corner
2. Select Settings > Profile
3. Update your information:

Field	Description	Required
Display Name	How your name appears to others	Yes
Profile Photo	Your avatar (recommended 400x400px)	No
Phone Number	For SMS notifications and 2FA	Recommended
Email Address	Primary contact (cannot change without admin)	Yes
Preferred Language	Interface language	No
Time Zone	For accurate scheduling	Auto-detected

4. Click Save Changes

Profile Photo Guidelines

• Format: JPG, PNG, or GIF
• Size: Under 5MB
• Dimensions: 400x400px recommended (will be cropped to square)
• Content: Professional headshot works best

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Notification Preferences

Control how and when you receive notifications.

Notification Channels

Channel	Best For	Setup
Push	Immediate alerts	Enable in mobile app settings
Email	Summaries and receipts	Enabled by default
SMS	Critical alerts only	Requires phone verification
In-App	All activity	Always enabled

Configure Notifications

1. Go to Settings > Notifications
2. For each notification type, choose your preferences:

Notification Type	Options
Schedule Published	Push, Email, SMS, None
Shift Reminder	Push (30min, 1hr, 2hr before)
Shift Changes	Push, Email, SMS
Time Off Approved/Denied	Push, Email
New Messages	Push, Email digest
Announcements	Push, Email
Timecard Alerts	Push, SMS

Quiet Hours

Disable non-urgent notifications during off hours:

1. Go to Settings > Notifications > Quiet Hours
2. Enable Quiet Hours
3. Set start time (e.g., 10:00 PM)
4. Set end time (e.g., 7:00 AM)
5. Choose days to apply

note

Critical notifications (shift cancellations, emergencies) will still come through during quiet hours.

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Security Settings

Change Password

1. Go to Settings > Security
2. Click Change Password
3. Enter your current password
4. Enter your new password:
   • Minimum 8 characters
   • At least one uppercase letter
   • At least one number
   • At least one special character
5. Confirm new password
6. Click Update Password

Two-Factor Authentication (2FA)

Add an extra layer of security to your account.

Enable 2FA with Authenticator App

1. Go to Settings > Security > Two-Factor Authentication
2. Click Enable 2FA
3. Choose Authenticator App
4. Scan the QR code with your authenticator app:
   • Google Authenticator
   • Authy
   • Microsoft Authenticator
   • 1Password
5. Enter the 6-digit code from your app
6. Save your backup codes securely
7. Click Enable

Enable 2FA with SMS

1. Go to Settings > Security > Two-Factor Authentication
2. Click Enable 2FA
3. Choose SMS
4. Verify your phone number
5. Enter the code sent via SMS
6. Save your backup codes securely
7. Click Enable

Backup Codes

When you enable 2FA, you'll receive 10 backup codes. Store these securely:

• Each code can only be used once
• Use if you lose access to your authenticator
• Generate new codes anytime in Security settings
• Keep them in a password manager or printed in a safe place

Active Sessions

View and manage devices logged into your account:

1. Go to Settings > Security > Active Sessions
2. View all logged-in devices:
   • Device type
   • Location (approximate)
   • Last active time
3. Click Sign Out next to any suspicious sessions
4. Click Sign Out All Other Sessions for complete security

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Privacy Settings

Data Visibility

Control what information others can see:

Setting	Options	Default
Profile Photo	Everyone, Coworkers Only, Managers Only	Everyone
Phone Number	Hidden, Managers Only	Managers Only
Email Address	Hidden, Managers Only	Managers Only
Schedule	Team, Managers Only	Team

Communication Preferences

Setting	Description
Allow Direct Messages	Let coworkers message you directly
Allow Shift Swap Requests	Receive shift swap requests
Appear in Team Directory	Show in employee directory

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Connected Devices

Mobile App

View mobile devices connected to your account:

1. Go to Settings > Connected Devices
2. See list of mobile devices with:
   • Device name
   • Operating system
   • Last active
   • Push notification status

Remove a Device

1. Find the device in the list
2. Click the trash icon
3. Confirm removal
4. The device will be logged out

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Account Management

Download Your Data

Request a copy of your personal data:

1. Go to Settings > Privacy > Download My Data
2. Click Request Download
3. You'll receive an email with download link within 48 hours

Delete Account

warning

Deleting your account is permanent. You'll lose access to schedules, messages, and time records.

To delete your account:

1. Go to Settings > Account > Delete Account
2. Enter your password
3. Select reason for leaving (optional)
4. Click Delete My Account
5. Confirm in the popup

Note: Only available if your employer allows self-service account deletion.

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Need Help?

• Contact your administrator for organization-specific questions
• Email support@olympuscloud.ai for technical issues
• Call 1-800-OLYMPUS for urgent matters