Workforce Guide
Workforce is Olympus Cloud's employee management solution for scheduling, time tracking, and team communication.
Features Overview
| Feature | Description | Guide |
|---|---|---|
| Quick Start | New employee? Start here! | Employee Quick Start |
| Scheduling | View shifts, request time off, swap with teammates | Scheduling Guide |
| Time Clock | Clock in/out, track breaks, view hours | Time Clock Guide |
| Team Chat | Message teammates and managers | Team Chat Guide |
| Mobile Apps | Full access on iOS and Android | Mobile Apps Guide |
Quick Actions
Most Common Tasks
| Task | How | Time |
|---|---|---|
| Clock in | Tap Clock In on dashboard | 5 sec |
| View schedule | Tap Schedule tab | 5 sec |
| Request time off | Schedule > Request Time Off | 1 min |
| Send message | Messages > New Chat | 30 sec |
| Check hours | Time Clock > My Hours | 10 sec |
For Employees
As an employee, you have access to:
Scheduling Features
- View your schedule - Daily, weekly, or monthly calendar view
- Shift details - See location, role, coworkers, and notes
- Request time off - Submit PTO, sick days, or personal time
- Set availability - Tell managers when you can work
- Swap shifts - Trade shifts with qualified coworkers
- Pick up shifts - Claim open shifts for extra hours
Time Clock Features
- Clock in/out - GPS-verified time tracking
- Break tracking - Automatic or manual break logging
- View hours - See daily, weekly, and pay period totals
- Timecard history - Review past timecards
- Attestation - Confirm hours worked
Communication Features
- Team chat - Message coworkers in groups
- Direct messages - Private conversations with anyone
- Announcements - Company-wide updates from management
- Notifications - Stay informed about schedule changes
For Managers
Managers have additional capabilities to lead their teams effectively.
Schedule Management
| Task | Description |
|---|---|
| Create schedules | Build shifts from scratch or templates |
| Auto-schedule | AI-powered scheduling based on demand and availability |
| Publish schedules | Share schedules with your team |
| Manage requests | Approve/deny time off and shift swaps |
| View labor forecast | See projected hours and costs |
Team Oversight
| Task | Description |
|---|---|
| Real-time dashboard | See who's clocked in now |
| Attendance tracking | Monitor tardiness and absences |
| Timecard approval | Review and approve employee hours |
| Exception management | Handle missed punches and corrections |
| Overtime alerts | Get notified of approaching overtime |
Reporting
| Report | Description |
|---|---|
| Labor summary | Hours and costs by department/role |
| Attendance report | Tardiness, absences, and trends |
| Schedule vs. actual | Compare scheduled to worked hours |
| Time off balances | PTO accruals and usage |
| Compliance report | Break compliance and labor law adherence |
Access reports in the Platform Portal.
Manager Quick Reference
Publishing a Schedule
1. Schedule > Edit Schedule
2. Add/modify shifts as needed
3. Click "Publish"
4. Select notification options
5. Confirm publish
Approving Time Off
1. Dashboard > Pending Requests
2. Review request details
3. Check coverage/staffing
4. Click Approve or Deny
5. Add optional note
Handling a Missed Punch
1. Time Clock > Exceptions
2. Find the employee
3. Click "Add Punch"
4. Enter correct time
5. Add reason/notes
6. Submit for approval
Getting Started
If you're new to Workforce, we recommend:
- Employee Quick Start - Everything employees need to know
- Download the mobile app - iOS | Android
- Complete your profile - Account Setup
- Set your availability - Scheduling Guide
Feature Guides
Scheduling
- View your schedule
- Request time off
- Swap shifts
- Set availability
- Pick up open shifts
Time Clock
- Clock in and out
- Track breaks
- View hours worked
- Handle missed punches
- Timecard approval
Mobile Apps
- iOS setup
- Android setup
- GPS time clock
- Offline mode
- Push notifications
Tips for Success
Employees
Stay Informed
Enable push notifications so you never miss a schedule change or team message. GPS verification starts working 5 minutes before your shift, so arrive on time and have your location enabled.
- Enable notifications - Never miss a schedule change
- Keep availability updated - Help managers schedule you for preferred shifts
- Clock in on time - GPS verification starts working 5 minutes before shift
- Use Team Chat - Coordinate with coworkers instead of personal phones
Managers
Publish Early
Publishing schedules at least 2 weeks in advance gives employees time to plan and reduces last-minute swap requests. Use AI auto-scheduling to optimize coverage based on demand forecasts.
- Publish schedules early - Give employees time to plan (2 weeks recommended)
- Use auto-scheduling - Let AI optimize based on demand forecasts
- Review exceptions daily - Don't let timecard issues pile up
- Communicate via announcements - Keep the whole team informed
Need Help?
- In-app help - Tap the ? icon for contextual guidance
- Video tutorials - Watch on YouTube
- Email support - support@olympuscloud.ai
- Phone support - 1-800-OLYMPUS
Having issues? Check the Troubleshooting Guide.