Scheduling
Manage your work schedule, request time off, and coordinate shift swaps.
Viewing Your Schedule
Calendar Views
- Tap the Calendar tab
- Switch between views:
- Day view - Detailed single day
- Week view - Full week at a glance
- Month view - Monthly overview
- Tap any shift for details
Schedule Color Coding
| Color | Meaning |
|---|---|
| Blue | Confirmed shift |
| Yellow | Pending approval |
| Green | Approved request |
| Red | Conflict or issue |
| Gray | Past shift |
Shift Details
Each shift displays:
- Date and time (start/end)
- Department/location
- Position/role
- Break schedule
- Coworkers on same shift
- Manager on duty
- Notes or instructions
Requesting Time Off
Submit a Request
- Go to Calendar > Request Time Off
- Select date range
- Choose request type:
- Vacation/PTO
- Sick leave
- Personal day
- Other (specify)
- Add notes if needed
- Tap Submit
Schedules are typically published 1-2 weeks in advance. You will receive a push notification when a new schedule is posted. Enable notifications to stay informed of any changes.
Track Your Request
- View status in My Requests
- Receive notification when approved/denied
- See manager comments
Time Off Balance
Check your available balance:
- Go to Profile > Time Off
- View by type:
- PTO remaining
- Sick days
- Personal days
Shift Swaps
Offer Your Shift
When you can't work a scheduled shift:
- Tap the shift you want to swap
- Select Offer Shift
- Choose availability:
- Open to all - Anyone qualified can pick up
- Specific person - Request swap with coworker
- Add notes explaining reason
- Submit and wait for pickup
Pick Up Available Shifts
Find extra hours:
- View Open Shifts section
- Filter by:
- Date range
- Department
- Position
- Tap a shift to request
- Manager reviews and approves
Swap Status
| Status | Meaning |
|---|---|
| Offered | Waiting for pickup |
| Requested | Someone wants your shift |
| Pending Approval | Manager reviewing |
| Approved | Swap confirmed |
| Denied | Swap rejected |
Setting Availability
Help managers schedule you correctly:
Weekly Availability
- Go to Profile > Availability
- For each day, set times as:
- Available - Can work
- Preferred - Would like to work
- Unavailable - Cannot work
- Save changes
Blackout Dates
Block specific dates:
- Go to Availability > Blackout Dates
- Add date or date range
- Add reason (optional)
- Save
Availability Tips
Update your availability regularly and at least 2 weeks ahead. Accurate availability helps managers schedule you for shifts you actually want and reduces last-minute swap requests.
FAQ
How far in advance can I see my schedule?
Schedules are typically published 1-2 weeks in advance, depending on your organization's settings. You'll receive a notification when a new schedule is posted.
Can I request time off for a date I'm already scheduled?
Yes, but it's treated as a schedule change request rather than a standard time-off request. Your manager will need to approve it and may ask you to find coverage first.
What happens if my time-off request is denied?
You'll receive a notification with any comments from your manager. You can submit a new request for different dates or discuss with your manager directly.
How do I cancel a shift swap request?
Before it's accepted, tap the pending swap and select Cancel Request. Once another employee accepts, you'll need to contact your manager to undo it.
Why can't I pick up an open shift?
Open shifts may have requirements you don't meet:
- Position/role restrictions
- Certification requirements
- Maximum weekly hours limit
- Schedule conflicts
How do I change my regular availability?
Go to Profile > Availability and update your weekly schedule. Changes take effect for future scheduling but don't affect already-published shifts.
Can I see who else is working my shift?
Yes, tap any shift to see details including coworkers on the same shift and the manager on duty.