Olympus Cloud Help Center
Find everything you need to get the most out of Olympus Cloud's Workforce and Platform Portal applications.
Choose Your Role
I'm an Employee
Popular Guides
| Guide | Description |
|---|---|
| Quick Start | Get up and running in 5 minutes |
| Scheduling | View schedules, request time off, swap shifts |
| Time Clock | Clock in/out, track breaks, view hours |
| Team Chat | Message teammates and managers |
| Dashboard | View metrics and KPIs |
| Analytics | Labor costs, trends, insights |
What is Olympus Cloud?
Olympus Cloud is a comprehensive workforce management platform that helps businesses:
- Schedule smarter - AI-powered scheduling that considers availability, skills, and labor laws
- Track time accurately - GPS-enabled time clock with break tracking
- Communicate easily - Built-in team chat and announcements
- Make better decisions - Real-time analytics and reporting
Applications
| Application | Purpose | Who Uses It |
|---|---|---|
| Workforce | Scheduling, time tracking, team chat | All employees |
| Platform Portal | Analytics, reporting, configuration | Managers and admins |
| Mobile App | On-the-go access to all features | Everyone |
Quick Links
- Getting Started - New to Olympus Cloud? Start here
- Workforce - Scheduling, time tracking, and team communication
- Platform Portal - Dashboard, analytics, and settings
- Integrations - Connect with payroll, HR, and other tools
- Billing - Manage subscription and invoices
- Troubleshooting - Common issues and solutions
Need Help?
Self-Service Resources
- Troubleshooting Guide - Solutions to common issues
- Video Tutorials - Step-by-step walkthroughs
- Webinars - Live training sessions
Contact Support
| Channel | Best For | Response Time |
|---|---|---|
| In-App Chat | Quick questions | < 5 minutes |
| Email: support@olympuscloud.ai | Detailed issues | < 24 hours |
| Phone: 1-800-OLYMPUS | Urgent matters | Immediate |
| Status Page | Service outages | Real-time |
Business Hours
Support Hours
Support is available Monday - Friday, 6am - 9pm PT, and Saturday - Sunday, 8am - 5pm PT. For urgent issues outside business hours, use the in-app chat for automated assistance.